SINGH, Puneet. Revolutionizing Telecom Customer Support: The Impact of AI on Troubleshooting and Service Efficiency. Asian Journal of Multidisciplinary Research & Review, Ahmedabad, India, v. 3, n. 1, p. 320–359, 2022. Disponível em: https://ajmrr.org/journal/article/view/199.. Acesso em: 19 sep. 2024.